Section A: We ensure that the Merchandise we deliver to you are in Good Order & Condition, of high quality without Defects and Within it’s Particular Individual Merits of the Merchandise Item’s Characteristics ; We want you to be Happy & Satisfied with Your Purchase.
Section B: If you have received a product which in the unlikely event turns out to be defective, please Notify us Within a Reasonable Time by E-mail (Within 3 Days) ; We will forward you a Form which must be filled and returned.
Section C: A Valid Return must be in it’s original condition, undamaged, unused, with the original labels and swing tickets attached, in the original packaging undamaged.
Section D: A Return must be actioned by courier within 7 Days.
Section E: We reserve the right to refuse a return if the product is returned damaged by wear & tear usage Or Incomplete – Missing Parts.
Section F: We will exchange free of charge and deliver free of charge Pertaining to latent & patent defective merchandise Once we have inspected the product and validated your return, We can offer you a refund/exchange by Courier at No Charge.
Section G: Customers are responsible for shipping fees regarding unwanted / change your mind merchandise.
Section H: The following will not be regarded as Defective Merchandise and therefore will not entitle you
To a valid return : –
- Faults resulting from normal wear and tear
- Damage arising from negligence, user abuse or incorrect usage of the product
- Damage arising from sea corrosion/chemicals/water/erroneous materials
- Damage arising from failure to adequately care for the product
- Damage arising from unauthorized alterations to the product
- The product does not suit you / changing your mind
Section I: Longevity of All Merchandise is Directly Dependant on the Degree of Care Exercised. Costume-Fashion-Fine Jewellery-Merchandise is Dependant on Due Diligence in Quality Care which Extends it’s Longevity.